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Department Directory

Our Member Services team can answer questions regarding appointments, claims, and the status of labs or pending referrals/authorizations.

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Member Services

Clinic & Administrative Office Hours

Monday - Friday: 8:00AM -5:00PM

Toll Free: (855) 291-0100

  • Member Services: (661) 233-6986

  • Claims: (661) 480-2039

  • Utilization Management: (661) 579-2077

    • For UM Requests after-hours, please leave a message and it will be responded to within the next business day.​

  • Care Management: (661) 480-2022

  • After Hours & Holidays: (661) 952-0796

See Urgent Care Hours of Operation

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